Talven Tech

Privacy Policy

Last updated: 2026

This Privacy Policy explains how Talven Tech, Inc. ("Talven Tech", "we", "us") collects, uses, and protects personal data in connection with the Talven Tech website and our products and services, including Talven Chat and Talven Studio (collectively, the "Services"). We process personal data in accordance with applicable data protection laws. Talven Tech, Inc. is based in the United States and serves customers internationally; US law applies, and where we process the personal data of individuals in the European Union/EEA or Switzerland, the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP) may also apply.

1. Who is responsible

The data controller is Talven Tech, Inc., 124 Henry St, Greenwich, CT 06830, USA. Contact: contact@talventech.com. Where we process personal data on behalf of a business customer operating one of our products, we act as a processor and that customer is the controller.

2. What we collect

  • Contact data you provide — e.g. your name, email, company, and message when you contact us.
  • Usage data — basic technical information such as IP address, browser type, and pages visited, collected to operate and secure our websites.
  • Conversation data — where you or a customer operates an assistant through our products, conversations and related metadata are processed to provide and improve the Services.

3. Why we use it (legal bases)

We process personal data to: respond to your enquiries; provide, secure, and improve the Services; comply with legal obligations. Depending on the case, our legal basis is your consent, the performance of a contract, our legitimate interests, or a legal obligation.

4. Cookies and analytics

Our websites use only the cookies necessary to function, plus any analytics described here. If we introduce non-essential cookies or analytics, we will request consent where required.

5. Sharing

We do not sell personal data. We share personal data only with service providers who process it on our behalf under appropriate safeguards, or where required by law. Talven Tech, Inc. is based in the United States; personal data may be processed in the United States and other countries. Where data is transferred across borders, we use appropriate safeguards.

6. Retention

We keep personal data only as long as necessary for the purposes described here or as required by law, after which it is deleted or anonymised.

7. Your rights

Subject to applicable law, you have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, and to data portability. Your rights depend on the data protection laws that apply to you (for example, US state privacy laws, the EU GDPR, or the Swiss FADP). You may also lodge a complaint with the competent supervisory authority. To exercise your rights, contact contact@talventech.com.

8. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

9. Changes

We may update this Policy from time to time. We will post the updated Policy here and update the "Last updated" date.

10. Contact

For privacy questions or requests: contact@talventech.com — Talven Tech, Inc., 124 Henry St, Greenwich, CT 06830, USA.